Georgi Pablo Jeronimo
Pittsburg
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Dennys Restaurant
08.2022 - Current
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed complaints to kitchen staff and served replacement items.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate of Science - Health/Natural Science
Los Medanos College
Pittsburg, CA06-2025
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06-2023
Skills
- Strong attention to safe food handling procedures
- Guest Engagement
- Food & Beverage Service
- Team work
- Planing & Organization
- Suggestive selling
- Foreign language proficiency
- Multitasking and organization
- Supply restocking
Accomplishments
- Supervised team of 6 staff members.
- Resolved product issue through consumer testing.
Timeline
Server
Dennys Restaurant
08.2022 - Current
High School Diploma -
Pittsburg Senior High School
Associate of Science - Health/Natural Science
Los Medanos College
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