YUSUFF NURUDEEN
Waterloo,ON
Summary
Experienced professional seeking a full-time position to tackle professional challenges. Proficient in interpersonal skills, time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
CUSTOMER SERVICES & BUSINESS DEVELOPMENT MANAGER
F. O. YUSUFF LIMITED
10.2015 - Current
- Evaluated performance against goals and implemented appropriate development plans
- Resolved customer issues quickly to close deals and boost client satisfaction
- Established and cultivated solid business relationships with new and existing old customers
- Met with clients, delivering presentations and educating on product and service features and offerings
- Closed lucrative deals with clients using strong negotiation and persuasion skills
- Interpreted sales and pricing policies to departmental personnel and customers.
Assistant General Manager
Mosebolatan Guest House
08.2019 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Resolved problems promptly to elevate customer approval.
RESEARCH AND BUSINESS DEVELOPMENT INTERN
COOL FM 96.9
03.2014 - 03.2015
- Media audience and program content analysis using statistical and IT tools for presentations
- Developed knowledge of company products and services to make suggestions according to customer needs
- Reviewed client concerns and recommended appropriate changes to supervisors
- Collaborated with teammates to develop advertising collateral and sales presentations
- Maintained current knowledge of evolving changes in the marketplace
- Engaged with customers to build business relationships
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
MASS COMMUNICATION
UNIVERSITY OF LAGOS
LAGOS, NIGERIA.09-2014
WEST AFRICAN SENIOR SECONDARY CERTIFICATE EXAMINATION (WASSCE) -
TRIPLE CROWN COLLEGE
01.2008
PRIMARY SCHOOL LEAVING CERTIFICATE -
ABEDNEGO MONTESSORI NURSERY AND PRIMARY SCHOOL
01.2002
Skills
- Relationship building
- Verbal and written communication
- Writing skills
- Drawing skills
- Computer skills
- Gained customer trust by demonstrating compelling, persuasive and composed professional demeanor
- Worked independently with minimal supervision
- Business development and planning
- Decisive
- Time management
Maritalstatus
Single
Stateoforigin
Ogun State
Localgovtarea
Ijebu-North
Personal Information
- Date of Birth: 08/30/92
- Nationality: Nigerian
References
- MR. FATAI OLA YUSUFF, C.E.O- F. O. YUSUFF LIMITED, +2348023236791, +2348050418150, foyusuff@gmail.com
- MR. SEGUN ONASANYA, C.E.O- MOSEBOLATAN SEGUN ONASANYA NIGERIA LIMITED & MOSEBOLATAN GUEST HOUSE, +2348033197740
- MR. SAMUEL ILESANMI, DEPUTY HEAD OF DEPARTMENT- RESEARCH AND BUSINESS DEVELOPMENT, COOL FM 96.9, +2349030619464
Hobbies and Interests
- Travelling
- Arts
- Literature
- Writing
Sex
Male
Languages
English
Native or Bilingual
Reading, Writing, Literature, Arts, Travel
I'm an avid reader who loves to explore the arts and literature. I also love to travel, see new places and people, and explore new frontiers for personal and professional development. I would cherish the opportunity to continue applying my skills and hobbies in the Canadian workforce, as I did in Nigeria.
Timeline
Assistant General Manager
Mosebolatan Guest House
08.2019 - 04.2024
CUSTOMER SERVICES & BUSINESS DEVELOPMENT MANAGER
F. O. YUSUFF LIMITED
10.2015 - Current
RESEARCH AND BUSINESS DEVELOPMENT INTERN
COOL FM 96.9
03.2014 - 03.2015
WEST AFRICAN SENIOR SECONDARY CERTIFICATE EXAMINATION (WASSCE) -
TRIPLE CROWN COLLEGE
PRIMARY SCHOOL LEAVING CERTIFICATE -
ABEDNEGO MONTESSORI NURSERY AND PRIMARY SCHOOL
MASS COMMUNICATION
UNIVERSITY OF LAGOS
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