VICKY KONSTANTINIDIS
Summary
A dedicated and results-driven sales leader with a decade of proven success, consistently surpassing revenue targets and cultivating strategic partnerships. Adept at driving operational excellence, leading diverse teams, and implementing innovative solutions to align achievements with organizational objectives. Demonstrated ability to deliver comprehensive educational presentations and streamline processes for optimal efficiency.
Overview
16
16
years of professional experience
Work History
Client Account Administrator
Innotech Execaire Aviation Group
2024.01 - Current
- Maintained accuracy and currency of Salesforce CRM database for a fleet of 44 aircraft
- Monitored aircraft subscription expirations, facilitating timely renewals through monthly flying reports and service reports
- Coordinated with Client Account Managers to handle post-charter billing and provide comprehensive support, including financial assistance and agreement administration.
Major Accounts Sales District Manager
ADP Canada
2022.11 - 2024.01
- Exceeded revenue targets by 114% through a targeted strategy catering to decision-makers and business owners
- Successfully marketed and supervised the implementation of cloud-based human resources solutions
- Delivered comprehensive educational presentations on human capital management, serving as a key resource for partners.
Sales Operations Coordinator TL
Beanfield Metroconnect
2020.06 - 2022.11
- Directed a team of 28 account executives, optimizing B2B sales processes and ensuring seamless delivery operations
- Engineered training materials and streamlined onboarding processes, enhancing overall business efficiency
- Analyzed business reports, extracting key insights to enhance processes and performance through strategic KPI analysis.
Wholesale Accounts Manager
Imperial Tobacco Canada
2018.03 - 2020.06
- Oversaw major accounts such as Costco and Duty-Free stores, driving sales, marketing, new product rollout strategies and business development
- Implemented strategies to identify trends, manage buying cycles, and refine contact strategies for key accounts, showcasing skills in relationship management and strategic planning.
Service Advisor
Lexus Gabriel
2014.02 - 2018.03
- Orchestrated schedules for 7 technicians and a high-volume customer base, ensuring an organized and efficient workflow
- Maintained exceptional customer satisfaction scores above 97%, fostering enduring client relationships
- Managed estimates, billing, payment processing, and appointment scheduling, ensuring operational efficiency.
Flagship Store Manager
Aldo Shoes
2008.09 - 2014.02
- Transformed an underperforming store, achieving a 17% increase in sales volume in 2013 through redesigned operations and goals
- Led recruitment, training, and development of sales teams, contributing significantly to a 35% increase in sales through improved operations and team culture
- Oversaw retail strategy and represented the store at international leadership conferences, managing budgets and staff KPIs.
Education
Certification, Personal and Professional Coaching (PPCC) -
Concordia University
01.2020
Social Science DEC -
Vanier College
01.2013
Skills
- Proficient in Microsoft Office Suite
- Adobe Creative Suite
- Xtime, Reynolds
- SAP
- SalesForce
- CRM Dynamics 365
- JDE, Onbase, Ebilling
- Leadership
- Strategic Sales
- Business Development
- Negotiation
- Risk Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Greek
Full Professional
Timeline
Client Account Administrator
Innotech Execaire Aviation Group
2024.01 - Current
Major Accounts Sales District Manager
ADP Canada
2022.11 - 2024.01
Sales Operations Coordinator TL
Beanfield Metroconnect
2020.06 - 2022.11
Wholesale Accounts Manager
Imperial Tobacco Canada
2018.03 - 2020.06
Service Advisor
Lexus Gabriel
2014.02 - 2018.03
Flagship Store Manager
Aldo Shoes
2008.09 - 2014.02
Certification, Personal and Professional Coaching (PPCC) -
Concordia University
Social Science DEC -
Vanier College