PARDEEP SINGH
OTTAWA
Summary
Highly skilled and talented individual with a proven track record of delivering exceptional customer service. Seeking a customer service role in the retail industry to utilize proficiency and provide high-quality service to customers. Committed to immediate productivity, eager to contribute expertise, and make a positive impact on the team and overall customer experience.
Overview
1
1
year of professional experience
Work History
Production Team Member
TIM HORTONS
08.2023 - Current
- Able to handle a crowd of people alone
- Cash handling duties including processing guest transactions, counting cash, closing/opening registers, participating in cash audits
- Excellent in providing best services and making relations with customers
- Follows Tim Horton's operational policies and procedures
- Supported efficient bakery operations through effective communication with team members regarding task assignments and workflow adjustments.
Sales associate
CIRCLE K
06.2023 - Current
- Proficient at online lotto machines and instant lottery
- Responsible for posting daily entries and mailing all crucial financial data to higher management
- Resolved customer concerns using strong communication and conflict management skills
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Trained new hires to perform cross-training exercises with experienced workers
Education
Grade 10th -
La foundation school
Grade 12th -
SD Public school
Business Diploma -
Algonquin college
Additional Information
Monday- OPENING TO1 PM
Tuesday- OPENING TO2 PM
Wednesday- OPENING TO CLOSING
Thursday-2 PM TO CLOSING
Friday-6:00 AM-3:00PM
Saturday- OPEN AVAILABILITY
Sunday - OPEN AVAILABILITY
Timeline
Production Team Member
TIM HORTONS
08.2023 - Current
Sales associate
CIRCLE K
06.2023 - Current
Grade 10th -
La foundation school
Grade 12th -
SD Public school
Business Diploma -
Algonquin college
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