Derek Schnell
Anaheim
Summary
Driven and meticulous, I excelled at Bangert retail technology, mastering power tool operation and delivering exceptional customer service. Renowned for troubleshooting prowess and a positive attitude, I ensured customer satisfaction and system reliability, significantly enhancing installation quality and efficiency. My diverse skill set spans from electrical wiring to empathetic client interactions, underscoring a commitment to excellence and innovation in technical and customer support roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Installer / Lead / Fabricator
Bangert retail technology
10.2020 - Current
- Cut materials to specified sizes for installation with power saws and cutters
- Used standard hand and specialized tools to install equipment, performing tests for proper operation
- Developed relationships with customers to ensure satisfaction with the installation process
- Created detailed reports and records of all installations and repairs
- Corrected problems or defects by adjusting, repairing, or replacing parts or units
- Assisted in the design of layouts and systems for new installations
- Followed proper schematic wiring diagrams and hook-up procedures for installations
- Obtained customer signature upon completed installation contract to document finished work
- Utilized company-provided CAD drawings and blueprints to efficiently install systems
- Responded promptly to emergency service calls from customers in need of urgent assistance
- Provided on-site support and troubleshooting services for installed systems, responding to customer requests in a timely and professional manner
- Disassembled equipment to gain access to defects
- Instructed customers on safe and proper use of equipment
- Measured parts to verify specified dimensions or settings
- Followed wiring diagrams to inspect electrical connections, wiring and relays
Education
A A - Criminal Justice
Santiago canyon collage
Orange01.2018
Skills
- Power tool operation
- Positive attitude
- Customer service
- Attention to detail
- Hardware installation
- System repairs
- Hand-eye coordination
- Worksite preparation
- Equipment installation
- Customer satisfaction
- Troubleshooting
- Professional appearance
- Service documentation
- Electrical wiring
- Welding skills
- Drywalling
- Loading and unloading
- Safety awareness
- Equipment calibration
- Equipment handling
Certification
- Forklift
- Lift
Timeline
Installer / Lead / Fabricator
Bangert retail technology
10.2020 - Current
A A - Criminal Justice
Santiago canyon collage
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