Summary
Work History
Education
Skills
Languages
Timeline
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Riyaz Popatiya

North York,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Work History

crew member

Tim Hortons
8 Clock Tower North York
    • Responded to customer requests for products, services, and company information.
    • Provided primary customer support to internal and external customers.
    • Updated account information to maintain customer records.

Customer Service Representative

Iqbal Halal Foods
Toronto, Canada
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Tracked customer service cases and updated service software with customer information.
  • Updated account information to maintain customer records.

Warehouse Associate

Amazon
Whitby, Canada
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Education

Bachelor of Business Administration - business management

BKNMU University, Algoma University
Toronto, ON
2019

Skills

  • Customer service skills
  • Point of sale ( POS ) Cash handling
  • Professionalism
  • Punctuality
  • Problem-solving
  • Teamwork
  • Reliability
  • Leadership

Languages

English
Full Professional
French
Limited Working

Timeline

crew member

Tim Hortons

Customer Service Representative

Iqbal Halal Foods

Warehouse Associate

Amazon

Bachelor of Business Administration - business management

BKNMU University, Algoma University

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Riyaz Popatiya