Ngoc Tran
St. John's,NL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Peer Tutoring
Holy Heart of Mary High School
01.2020 - 06.2020
- Facilitated peer tutoring sessions among students to encourage collaborative learning while reinforcing key concepts taught during class.
- Improved student access to academic support by coordinating peer tutoring program.
- Supervised peer tutoring sessions, and approximately 80% of students succeed in the courses.
Invigilator
Ielts by IDP
02.2024 - Current
- Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
- Communicated clearly with students about exam rules and expectations, minimizing confusion and potential misconduct.
- Improved 30% students experience during and after the exam, reducing student anxiety before tests.
Assistance - Cashier
Nails Time
04.2024 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Resolved customer complaints professionally, leading to improved 20% customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
BBA - Major in Accounting; Minor in Economics
Memorial University of Newfoundland
St. John's Campus05.2025
High School Diploma -
Holy Heart Of Mary High School
St. John's, NL06.2021
Accomplishments
- The Electoral District Scholarship 2021
- The Memorial University of Newfoundland International Entrance Scholarship 2021
- The Dean’s List of Faculty of Business Administration 2022 - 2023
Certification
- Languages: Vietnamese, English
- Accounting Knowledge: IFRS, ASPE, Taxation, Financial Report
Timeline
Assistance - Cashier
Nails Time
04.2024 - Current
Invigilator
Ielts by IDP
02.2024 - Current
Peer Tutoring
Holy Heart of Mary High School
01.2020 - 06.2020
BBA - Major in Accounting; Minor in Economics
Memorial University of Newfoundland
High School Diploma -
Holy Heart Of Mary High School