Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Summer Eng

Vista,CA

Summary

I am a dynamic professional with a diverse background in serving and the medical field, seeking opportunities to leverage strong interpersonal skills, adaptability, and attention to detail in a new role. In my previous position as a server I provided exceptional customer service, managed fast paced work environments, and collaborated with team members to ensure smooth operations during peak hours. Additionally, my experience as a medical field worker equipped me with the ability to assist healthcare professionals with patient care, maintain accurate patient check in/information and communicate effectively with patients and medical staff. I have developed excellent communication skills, adaptability, strong multitasking abilities, and an empathetic approach to customer service, all of which make me well-prepared for a range of job opportunities. Authorized to work in the US for any employer Passionate CoordinatorTeller driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in media marketing and brand promotion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Marketing Coordinator

Wyndham Hotels & Resorts
11.2023 - Current
  • Warmly greet and check in guests upon arrival, ensuring a positive first impression and providing excellent customer service/relationship
  • Manage scheduling and coordination of meetings, ensuring that eligible guests are invited and confirmed
  • Create detailed schedules for meetings, taking into account the volume of guests and available resources
  • Conduct confirmation calls to ensure attendance and address any questions or concerns guests may have
  • Proactively call guests to schedule meetings, utilizing a database to track availability and preferences.
  • Accurately enter information into the company database from daily work activities, ensuring data integrity and completeness
  • Maintain confidentiality and security of sensitive information at all times
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in database management and scheduling software
  • Ability to multitask and prioritize tasks effectively.

Server/Waiter

Mill House Brewing Company
04.2021 - 11.2023
  • Capacity to prioritize and manage time effectively in order to handle multiple projects
  • High productivity: Ability to innovate and perform at a high level
  • Good Judgement and dexterity in the completion of tasks
  • Ability to work as part of teams and a high level of cooperation
  • Working hard: Self-starter and the aptitude to work independently under high stress
  • Capacity to respond positively to change and unanticipated tasks or events
  • Staying organized: Efficiently working through a to-do list at a fast pace
  • Self reliance taking initiative and being a leader

Guest Service Representative

Northern Dutchess Hospital
12.2019 - 04.2021
  • Welcomed and assisted hundreds of guests daily upon arrival, fostering a positive and invitingenvironment
  • Administered efficient check-ins and check-outs while implementing COVID questioning protocols toensure a safe hospital visit for guests
  • Provided attentive front desk services, catering to guest needs and facilitating visits to doctors’ officesand surgeries
  • Maintained cleanliness and ensured adequate stocking of the lobby, contributing to a safe and hygienicenvironment
  • Collaborated closely with clinical staff to support patients with walking or transfers, ensuring seamlesstransitions and exceptional care
  • Server
  • Shadows

Captain

the Hudson
02.2018 - 12.2019
  • Top tier server/, catering events and party’s
  • Upheld high sanitation and safety standards while delivering and serving food
  • Kept team ready for any requirement by efficiently restocking stations and maintaining clean workareas
  • Organized and completed catering orders as well with processing multiple payments and orders
  • Observed the dining room to monitor guest satisfaction and provided assistance when needed
  • Met needs of guests by listening to special requests and accommodating them accordingly
  • Skills
  • Investigate complaints
  • Event planning
  • Organization and recordkeeping
  • POS systems
  • Customer service
  • Maintain safe and healthy work environment
  • Arrive on time
  • Helping others
  • Always being productive

Overnight Support Staff

RaceTrac Petroleum, Inc
07.2017 - 01.2018
  • Inventory maintenance
  • Cash handling
  • Placing orders for all inventory
  • Multitasking
  • Problem-solving
  • Time management
  • Processing numbers for the day
  • Server

Coppola's Restaurant
03.2015 - 07.2017
  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions and sharing additional information withrestaurant patrons
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

Education

High school diploma - General

Franklin. D Roosevelt
Hyde Park, NY
2014

Skills

  • Guest Services
  • Guest Relations Experience
  • Medical Office Experience
  • Customer service
  • Hospital experience
  • HIPAA
  • Marketing
  • Communication skills
  • Data entry
  • Time management
  • Hospitality
  • Guest services
  • Sales
  • Negotiation
  • Medical office experience
  • Email Marketing
  • Problem solving
  • Adaptability
  • Certifications and Licenses
  • Driver's License

Languages

English
Native or Bilingual

Timeline

Marketing Coordinator

Wyndham Hotels & Resorts
11.2023 - Current

Server/Waiter

Mill House Brewing Company
04.2021 - 11.2023

Guest Service Representative

Northern Dutchess Hospital
12.2019 - 04.2021

Captain

the Hudson
02.2018 - 12.2019

Overnight Support Staff

RaceTrac Petroleum, Inc
07.2017 - 01.2018

Coppola's Restaurant
03.2015 - 07.2017

High school diploma - General

Franklin. D Roosevelt
Summer Eng