Versatile and dynamic in the service industry, adept at leading teams in high-volume settings. Excels in scheduling, training, and maintaining safety, highlighted by orchestrating events for up to 400 guests. Showcases strong leadership and excellent time management, ensuring guest satisfaction and operational efficiency.
Tracking as well as ordering inventory
Ensuring the safety of employees and customers
Built strong relationships with patrons in order to maintain retention
Scheduling and training front of house staff
Booked large events as well as coordinated with the clients throughout their experience
Maintained a clean, organized and well run bar and restaurant
Served and bartended during high volumes do to proximity to venues such as Scotia bank arena, Sony centre and Rogers Centre as well as many corporate functions with events up to 400 people
Opened and closed the restaurant regularly
Trained new front of house employees
Worked in a fast paced environment being close to many theatres, music venues as well as the Rogers Centre
Managed a personal float and ensured accurate cash handling throughout shift
Coordinated with musicians as well as booked live entertainment for 5 nights as week
Ensured the satisfaction of all guests
Host, Barback, Food Runner, Server and Bartender
Smart Serve
First Aid training