Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

NHAN M. TRUONG

Toronto,Canada

Summary

Dynamic administrative professional with proven expertise in client relations and office logistics as a Detail-oriented receptionist and administrative assistant with expertise in office management and client relations. Successfully coordinated office activities, managed calendars, and facilitated communication between departments. Strong organizational skills and proficiency in data entry and record-keeping. Committed to delivering high-quality administrative support and improving operational workflows.. Skilled in Microsoft Office Suite and adept at managing multi-line phone systems, I excel in enhancing operational efficiency and fostering a welcoming environment. Recognized for delivering exceptional customer service and coordinating successful corporate events.

Overview

6
6
years of professional experience

Work History

Reception & Administrative Support (Contract Placements)

PLUSONE
Toronto, Canada
04.2022 - Current
  • Provided front-desk and administrative support across high-profile corporate offices, ensuring a professional and welcoming environment.
  • Managed multi-line phone systems, directed calls, responded to inquiries, and professionally handled email correspondence as directed.
  • Scheduled executive meetings, coordinated team calendars, and organized internal events and catered functions.
  • Maintained records, prepared documents, and handled mail distribution and courier logistics.
  • Managed inventory and restocking of office supplies, kitchen items, and amenities to support daily operations.
  • Processed building invoices using the YardiOne Dashboard, ensuring timely, accurate financial documentation.
  • Clients: SwissRE Insurance (Jun 2024 – Present), Brookfield Properties (Jun 2023 – Dec 2023), Takeda Canada Inc. (Apr 2022 – Oct 2022)

Retail Sales Associate

SoftMoc
Toronto, Canada
03.2019 - 06.2022
  • Delivered excellent customer service in a fast-paced retail setting, building rapport and increasing sales through product knowledge and client engagement.
  • Processed cash, credit, and mobile payments using POS systems with precision.
  • Assisted in visual merchandising, stock organization, and store layout to improve customer flow and product visibility.
  • Trained and mentored new employees to uphold brand standards and enhance team performance.
  • Handled returns and resolved customer concerns in a timely and courteous manner.

Education

High School Diploma -

John Polanyi Collegiate Institute
Toronto, ON
06.2020

Skills

  • Microsoft Office Suite
  • YardiOne Invoicing System
  • Multi-Line Phone Systems
  • Email & Calendar Management
  • POS System Operation
  • Google Workspace
  • Administrative Support
  • Customer Service
  • Client Relations
  • Reception Management
  • Front Desk Management
  • Recordkeeping
  • Office Organization
  • Event Coordination
  • Office Logistics
  • Communication
  • Time Management
  • Multitasking

Additional Information

Known for strong interpersonal skills, adaptability, and professionalism in client-facing roles., Quick to learn new systems and technology in evolving office environments., References available upon request.

References

References available upon request.

Timeline

Reception & Administrative Support (Contract Placements)

PLUSONE
04.2022 - Current

Retail Sales Associate

SoftMoc
03.2019 - 06.2022

High School Diploma -

John Polanyi Collegiate Institute

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NHAN M. TRUONG