Jean-Claude Allard

• Maintained accurate records of repairs and customer interactions in the management system.
• Performed high-level diagnostics and recommendations for a variety of makes and models.
• Provided services in both French and English.

• Factory trained for EV Readiness
• Work closely with service team to develop new ideas and processes to increase hours and efficiency
• Help train apprentices
• Regularly generate half of shop hours

Exclusive factory trained technician, one of two in the province. Team lead to two other technicians and performed large scope of diagnosis and repair.

Leading technician assisting and providing diagnosis from previous experience on high end vehicles with complex systems. Specialized but not limited to suspension and alignments.

Extremely detail and customer centric training working closely with the shop foreman and including factory training.