Booked meetings with Account management team, technical support team to discuss client technical problems as well as client sales campaign planning, monthly and quarterly.
Generated weekly and monthly reports regarding churn trends, client retention trends, survey outcomes from clients.
Actively communicated client's needs and goals with their account managers when planning to scale or scale back on their sales campaigns with our platform.
Software as a service, sales tech representative (SDR)
READYMODE INC
Vancouver
05.2017 - 05.2024
Daily duties included 100 + cold calls a day and booking demos with decision makers including C-Level executives for our account executive team.
Daily lead sourcing from outbound lead campaign resources.
Initially we had very little inbound lead sources or inbound demo requests from leads so 99% of our lead sourcing was from generating our own lead campaigns.
After referral networks were created by my partnership departments, 50% of inbound leads and demo requests were sent to our website and to our inbound telephone to book appointments with SDRs and demos with executives daily.
Worked weekly on winback campaigns with former clients.High success rate with winback clients in collaboration with our account executives.
Worked biweekly with closed lost or demoed clients that did not sign up. High success rate with client acquisition.
Software as a service, sales tech
Partnership Representative
READYMODE
Vancouver
10.2019 - 06.2022
Generated 100+ affiliate partnerships with companies and influencers in the real estate, Solar, Insurance and Home Improvement industries.
Average client acquisition of 200 new accounts per month.
Provided ongoing sales and marketing training to our partners for outbound affiliate marketing campaigns.
Organized specialized technical training with our technical support representative team for our affiliate partners and their clients.
Field Manager
NASCO Staffing Solutions
Vancouver
05.2013 - 12.2018
Event management for various top brand activations in North American and International markets.
Project Manager
Tribute International, Multimedia Co.
Vancouver
01.2016 - 05.2017
Established corporate sponsorships with luxury brand companies, strategized and implemented co branding initiatives to achieve network expansion.
Organized and managed VIP Art events in partnership with corporate sponsors and local partners.
Devised and managed project budget.
Prepared speeches and conducted presentations for special events & tours.
Recruited, trained and managed sales and marketing team.
Facilitated market research data and sales reporting to build and manage sales pipeline.
Executed sales presentation and negotiated contracts with clients, investors and corporations.
Approved content in collaboration with the Director of communications for press release.
Edited and finalized project marketing collateral in conjunction with marketing coordinator for social media platforms, monthly corporate newsletter and corporate website.
Business Development Manager
Phase One Design
Vancouver
05.2015 - 10.2016
Set appointments for executive management with qualified builders, investors and real estate professionals. Resulted in strategic partnerships and expansion of networks and sales pipeline.
Established preferred supplier partnership with RE/MAX Crest brokerage, 8 offices and 700 real estate professionals.
Organized and managed educational seminars with RE/MAX for realtors on the value of custom home and design in assisting their clientele. Resulted in sales revenue increase of 12%.
Managed tradeshows and all events in partnership with the Greater Vancouver Home Builder's Association.
Timeline
Loyalty Retention Manager
READYMODE
11.2023 - 05.2024
Partnership Representative
READYMODE
10.2019 - 06.2022
Software as a service, sales tech representative (SDR)