Logan HooHing
Markham,ON
Summary
Dynamic professional with extensive experience in training and mentoring, driving regulatory compliance, and enhancing product quality. Proven ability to leverage SAP and data interpretation skills to optimize operations. Recognized for fostering team development and delivering exceptional results in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Technician, Compounding
Apotex
Richmond Hill, Ontario
05.2024 - Current
- Utilized knowledge of quality assurance standards to guarantee product compliance.
- Upheld safety in the workplace through effective training and hazard detection.
- Completed compounding operations to align with regulations and Good Manufacturing Practices (GMP).
- Assessed batch records and production documentation for regulatory adherence, and assisted with process enhancements to boost overall efficiency and product quality.
- Conducted employee training, provided regular coaching and development sessions with consistent feedback, and ensured recognition for achievements.
Merchandising Specialist
The Home Depot
Richmond Hill, Ontario
06.2022 - 05.2023
- Trained and mentored staff on stock display, rotation techniques, and merchandising standards, optimizing store space, and improving products.
- Developed and executed merchandise assortments in alignment with department strategy, driving product selection, and enhancing customer appeal.
- Implemented planograms, pricing, and signage updates, ensuring a consistent and engaging in-store experience while meeting company guidelines.
- Monitored sales performance and adjusted merchandise displays in real time to respond to trends and maximize revenue.
- Collaborated with cross-functional teams, improving seasonal performance, and driving best practices across departments to boost customer satisfaction and sales.
PC Express Manager
Loblaw
Richmond Hill, Ontario
01.2020 - 05.2022
- Developed and implemented a structured training program to support team growth and individual progression, enhancing staff performance and fostering continuous development.
- Built strategic relationships with Loblaw Digital, providing feedback on customer demand and streamlining PC Express processes to maximize commercial potential.
- Led a high-performing team in online grocery operations, optimizing processes, ensuring seamless order fulfillment, and delivering exceptional customer service.
- Created and managed schedules for 40+ staff members, coordinating workload and labor usage effectively to maximize efficiency.
- Delivered key performance metrics to senior management and presented KPI results, driving performance improvements and ensuring alignment with SOPs across multiple locations.
Education
Honours Bachelor of Arts - Neuroscience, Mental Health And English
University of Toronto
Toronto, ON04-2023
Skills
- Coaching and mentoring
- SAP
- Microsoft Office (Excel, Outlook, PowerPoint, and Word)
- Regulatory compliance
- Data interpretation
- Quality assurance
Affiliations
- Outreach coordinator -Gracepoint Baptist Church
- Volunteer -Agincourt Community Services Association
- CPR Trainer -Lifesaving Society
- Learning and Development course (Part of HRCI Human Resource Associate Professional Certificate) - Coursera
Accomplishments
- Safety Knowledge Award -Apotex
- Training and Development Leader in Canada 2021 -Loblaw
References
References available upon request.
Timeline
Technician, Compounding
Apotex
05.2024 - Current
Merchandising Specialist
The Home Depot
06.2022 - 05.2023
PC Express Manager
Loblaw
01.2020 - 05.2022
Honours Bachelor of Arts - Neuroscience, Mental Health And English
University of Toronto