Summary
Work History
Education
Skills
Languages
Timeline
Generic

Adolf Vinnik

New Westminster,BC

Summary

Dedicated and adaptable personality with experience in customer service and hospitality industries. Skilled in communication, problem-solving, and thriving in fast-paced environments. Strong work ethic and a diligent approach to tasks.

Work History

Customer Service Manager

Rostelecom
05.2022 - 09.2022
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

Bachelor In Business Administration - Management

Douglas College
New Westminster, BC

Skills

  • Customer Service
  • Strong verbal inner-office communication ability
  • High level of work ethic
  • Strong verbal and written English
  • Problem-Solving
  • Microsoft Outlook, Word, and Excel (completed Excel course in college with A)
  • Customer-focused
  • Knowledge of accounting concepts
  • Time Management

Languages

English
Full Professional
Russian
Native or Bilingual
French
Limited Working

Timeline

Customer Service Manager

Rostelecom
05.2022 - 09.2022

Bachelor In Business Administration - Management

Douglas College

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Adolf Vinnik