Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Store Associate
Pioneer Gas Station
01.2024 - 08.2024
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Maintained tidy and organized store to comply with cleanliness standards.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Answered questions about store policies and addressed customer concerns.
Operational Excellence Engineer
FGF Brands Inc
09.2023 - 08.2024
Managed and updated KPI files for performance monitoring and downtime analysis
Monitored daily HPM performances and led HPM meetings for corrective actions
Supported plant trials with data analysis, SOP development, and production integration
Conducted time studies to identify and address performance gaps
Store Cashier
Goodness Me! Natural Food Market
01.2023 - 09.2023
Managed customer transactions using the POS system with accuracy
Scanned goods, ensuring accurate pricing and handling
Handled merchandise returns, exchanges, and resolved customer complaints
Maintained clean and organized checkout areas
Provided product information and focused on customer satisfaction
Retail Sales Associate
Croma Electronics
01.2022 - 12.2022
Engaged with customers to understand needs, recommend products, and consistently meet sales targets.
Demonstrated strong product knowledge to drive sales and customer satisfaction.
Resolved customer issues promptly, enhancing the overall experience.
Supported inventory management and organized merchandise displays to boost sales.
Used POS systems efficiently for transactions and data management.
Worked flexibly with team members to meet store goals and adapt to various shifts
Sales Associate
Tommy Hilfiger Store
01.2021 - 06.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.