Apisan Baleswaran
Brampton,ON
Summary
I'm a dedicated former high school student with a strong work ethic. At 21 years old, eager to grow professionally. Excel in rapidly acquiring new skills and adapting to diverse work environments. Committed to exceeding expectations and contributing to company growth. Thrive in collaborative settings, adept at problem-solving, and possess a coachable mindset. With a robust skill set, proud to be a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Proprietor
4in Remote Auto Care
04.2023 - Current
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Optimized team training and performance.
Customer Service Representative
StarTek
09.2020 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Store Standards
Walmart
11.2019 - 08.2020
- Exceeded established goals for daily productivity through disciplined work habits and strong attention to detail across all assigned tasks.
- Enhanced customer satisfaction with efficient cart retrieval and organization for easy access.
Office Assistant
MP Ruby Sahota’s Office
01.2019 - 06.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
High School Diploma -
Sandalwood Heights Secondary School
Brampton, ON06.2020
Skills
- Business Development
- Networking skills
- Customer Relationship Management
- Quality Assurance
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
References
Excellent references can be provided upon request.
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Proprietor
4in Remote Auto Care
04.2023 - Current
Customer Service Representative
StarTek
09.2020 - 04.2021
Store Standards
Walmart
11.2019 - 08.2020
Office Assistant
MP Ruby Sahota’s Office
01.2019 - 06.2019
High School Diploma -
Sandalwood Heights Secondary School
Similar Profiles
Hadya HasibHadya Hasib
Operations Manager at SWA VITAL CARE - RPM (Remote Patient Monitoring), CCM (Chronic Care Management)Operations Manager at SWA VITAL CARE - RPM (Remote Patient Monitoring), CCM (Chronic Care Management)
Cyrielle KanaCyrielle Kana
Bankruptcy Specialist at Cinch Auto Finance REMOTEBankruptcy Specialist at Cinch Auto Finance REMOTE
Thiah MuhammadThiah Muhammad
INSURANCE CLAIMS ADJUSTER at CRU GROUP - TD INSURANCE - AUTO TOTAL LOSS REMOTEINSURANCE CLAIMS ADJUSTER at CRU GROUP - TD INSURANCE - AUTO TOTAL LOSS REMOTE
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group