Jackson Lagundzija
Brackley Beach
Overview
8
8
years of professional experience
Work History
IT Support Technician
Starport Managed Services
04.2024 - Current
Maintenance Staff
Gables of PEI Resort
05.2022 - 08.2022
Fresh Food Associate
Walmart
07.2020 - 08.2021
Customer Service and Cook
Dairy Queen
09.2017 - 09.2020
Information Officer
Elections Canada
10.2019 - 10.2019
Education
College Diploma - Computer Systems Technician (Networking)
Centennial College
Scarborough, ON12-2023
High School Diploma -
Westside Secondary School
Orangeville, ON09-2021
College Diploma - Internet Communication Technology
Sheridan College
Oakville, ON09-2021
Skills
- Microsoft 365 & Google Workspace Administration – Experience managing user accounts, creating groups and distribution lists, and overseeing 2FA management for security and access control
- Zoom & Teams Administration – Experience managing user access, settings, and troubleshooting collaboration tools
- MDM & Device Management – Proficient with Intune, Addigy, and Apple Business Manager
- Active Directory & Windows Server – Experience managing user accounts, group policies, and performing basic administration
- Windows Device Troubleshooting – Experienced in diagnosing and resolving issues on Windows desktops, laptops, and servers
- Apple Device Troubleshooting – Proficient in supporting macOS and iOS devices, including Apple Business Manager integration
- Multi-Client IT Management – Experienced in supporting multiple clients with large IT infrastructures
- Customer Support & Ticketing Systems – Skilled in handling IT support requests efficiently in high-demand environments
- Hardware & Software Troubleshooting – Strong ability to identify and resolve technical issues across various systems
- Attention to Detail – Meticulous approach to problem-solving and system management
- Continuous Learning – Passionate about expanding technical skills and improving daily workflow
Timeline
IT Support Technician
Starport Managed Services
04.2024 - Current
Maintenance Staff
Gables of PEI Resort
05.2022 - 08.2022
Fresh Food Associate
Walmart
07.2020 - 08.2021
Information Officer
Elections Canada
10.2019 - 10.2019
Customer Service and Cook
Dairy Queen
09.2017 - 09.2020
College Diploma - Computer Systems Technician (Networking)
Centennial College
High School Diploma -
Westside Secondary School
College Diploma - Internet Communication Technology
Sheridan College
Similar Profiles
Abubakar SadickAbubakar Sadick
Help Desk Analyst at Starport Managed ServicesHelp Desk Analyst at Starport Managed Services
Sai Kaushik AvanchaSai Kaushik Avancha
Supply Chain Manager at MCC Label / Starport TechnologiesSupply Chain Manager at MCC Label / Starport Technologies
Nizam TalapadyNizam Talapady
Senior Sales Engineer / Senior Presales Consultant at Information Security and Cloud Managed Services, malomatia Technology ServicesSenior Sales Engineer / Senior Presales Consultant at Information Security and Cloud Managed Services, malomatia Technology Services
Patricia Hamilton WarrPatricia Hamilton Warr
Restorative Justice Facilitator at Government Of Prince Edward IslandRestorative Justice Facilitator at Government Of Prince Edward Island
RICHARD KOTEI NEEQUAYERICHARD KOTEI NEEQUAYE
Health care assistant at INTEGRATIVE SUPPORTED LIVING CAREHealth care assistant at INTEGRATIVE SUPPORTED LIVING CARE