Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Hunt

Whistler,BC

Summary

Proven track record in enhancing operational efficiency and guest satisfaction, notably at Vail Resorts. Skilled in safety monitoring and motivating teams, I've spearheaded initiatives that significantly improved delivery of service. I delegate my team effectively to improve workplace morale as well as creating the best experience for guests and clients. My expertise in OSHA compliance and training has fostered a culture of continuous improvement and incident management, ensuring top-notch guest experiences.

Overview

7
7
years of professional experience

Work History

Lift Operator

Vail Resorts
06.2024 - Current
  • Learned and enforced lift rules, policies and procedures.
  • Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
  • Performed pre-operation inspections and post-operation shutdown procedures.
  • Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
  • Maintained lift mazes, ramps and signs.
  • Provided physical assistance to guests as required.
  • Consistently adhered to all safety protocols, ensuring the well-being of guests at all times during their use of lifts.

Ski Rental Technician

Can-ski Westin
11.2023 - 05.2024
  • Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
  • Boosted repeat business through exceptional customer service and timely resolution of issues.
  • Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
  • Implemented an online reservation system, streamlining the booking process for guests and improving overall efficiency.
  • Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
  • Carefully organized and safely kept hotel guests' skis in our ski valet

Mine Site Cleaner

BUMA
05.2022 - 11.2023
  • Enhanced workplace safety by implementing thorough cleaning procedures and using appropriate personal protective equipment.
  • Assisted with daily inventory checks to ensure adequate supplies were available for efficient cleaning operations.
  • Assisted in the training and development of new team members, fostering a collaborative work environment that prioritizes safety and quality.
  • Safeguarded against unsafe chemical practices and ensured team members were up-to-date on storage and usage information found in the SDS
  • Completed a nationally recognized Standard 11 and Coal Board Medical assessment
  • Successfully completed an industrial and mine area light vehicle license

Kitchen Line Cook

Merlo Coffee
03.2021 - 06.2022
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations and bring quality to the food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Kitchen Supervisor

McDonalds
07.2017 - 02.2021
    • Trained new team members on kitchen procedures, safety protocols, and company standards.
    • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
    • Monitored food preparation, production, and plating for quality control.
    • Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
    • Organized and delegated skilled kitchen workers preparing and serving meals.
    • Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
    • Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.

Education

High School Diploma -

Chancellor State College
Sippy Downs, QLD Australia
11.2020

Diploma of Business -

Prestige
Brisbane, QLD Australia
10.2020

Certificate II in Retail -

McDonalds
Sippy Downs, QLD Australia
09.2020

Skills

    Heavy Lifting

    Safety Monitoring

    Guest Assistance

    OSHA Compliance

    Training and mentoring

    Complex Problem-Solving

    Continuous improvements

    Incidents management

    Motivating Teams

    Chemical safety protocols

Timeline

Lift Operator

Vail Resorts
06.2024 - Current

Ski Rental Technician

Can-ski Westin
11.2023 - 05.2024

Mine Site Cleaner

BUMA
05.2022 - 11.2023

Kitchen Line Cook

Merlo Coffee
03.2021 - 06.2022

Kitchen Supervisor

McDonalds
07.2017 - 02.2021

High School Diploma -

Chancellor State College

Diploma of Business -

Prestige

Certificate II in Retail -

McDonalds

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Olivia Hunt