RISHI KALIA
Caledon,Ontario
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Truck Driver
MD Transport
Mississauga
01.2021 - Current
- Operated a manual transmission garbage truck, transporting waste from the Greater Toronto Area (GTA) to various locations in the USA on a daily basis.
- Ensured timely and safe delivery of cargo, adhering to all scheduled routes and deadlines.
- Maintained a spotless driving record with no accidents or traffic violations over the duration of employment.
- Conducted pre-trip and post-trip inspections of the vehicle, ensuring compliance with DOT regulations and company policies.
- Managed waste disposal and handling procedures, ensuring proper and environmentally friendly disposal methods.
- Coordinated with dispatchers and team members to optimize route efficiency and reduce travel time.
- Accurately completed all necessary paperwork, including logbooks, manifests, and delivery receipts.
Service Technician
Rogers
GTA
03.2018 - 12.2020
- Installed, maintained, and repaired telecommunications equipment including internet, cable, and telephone services for residential and commercial customers.
- Diagnosed and resolved technical issues on-site and remotely, ensuring minimal disruption to customers.
- Conducted site surveys and assessments to determine the best installation methods and equipment placement for optimal service quality.
- Utilized specialized tools and testing equipment to troubleshoot and repair network issues, ensuring all services met company and industry standards.
- Educated customers on the use and functionality of installed equipment, providing excellent customer service and support.
- Collaborated with team members and other departments to address and resolve complex technical problems efficiently.
- Maintained accurate records of service calls, including details of repairs, installations, and customer interactions in the company’s database.
- Adhered to safety protocols and guidelines, ensuring compliance with all company policies and regulatory requirements.
- Participated in ongoing training and development programs to stay current with new technologies and service offerings.
- Managed inventory of tools, equipment, and supplies, ensuring readiness for service calls and reducing downtime.
- Provided feedback to management on recurring issues and potential improvements to service processes and customer satisfaction.
Education
Post Graduate Diploma - IT Business Analysis
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12-2017
Post Graduate Diploma - Mobile Application Development
Canadore College of Applied Arts And Technology
North Bay, ON12-2016
Bachelor of Science - Computer Science
Punjab Technical University
LDH, Punjab 07-2013
Skills
- Route Management
- Safe Driving
- Document Management
- Materials Transport
- Cargo Handling
- Delivery Scheduling
- Load security
- Mechanical Knowledge
- Safe Driving Practices
- Dependable and reliable
- Air Brake Certification
- Trip planning
- Vehicle inspections
- Accurate record keeping
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- AZ License
Timeline
Truck Driver
MD Transport
01.2021 - Current
Service Technician
Rogers
03.2018 - 12.2020
Post Graduate Diploma - IT Business Analysis
Cambrian College of Applied Arts And Technology
Post Graduate Diploma - Mobile Application Development
Canadore College of Applied Arts And Technology
Bachelor of Science - Computer Science
Punjab Technical University
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