Sahil Kalia

• Primary technical support resource for seven Canadian terminal locations supporting critical transportation and terminal operations.
• Deploy, commission, troubleshoot, and maintain Vehicle Mounted Units (VMUs), Automated Gate Systems (AGS), kiosks, networking equipment, access control technologies, and operational infrastructure.
• Manage complete VMU lifecycle including hardware preparation, OS imaging, firmware upgrades, provisioning package deployment, SOTI enrollment, asset assignment, deployment, maintenance, and operational support.
• Commissioned and supported 50+ VMU installations across multiple transportation and industrial equipment platforms utilizing 12V and 24V electrical systems.
• Install and configure GPS, Wi-Fi, and cellular communication systems including antenna deployment and connectivity validation.
• Act as escalation point for critical operational outages, coordinating recovery efforts and ensuring service restoration.
• Manage inventory planning, equipment logistics, procurement coordination, and deployment readiness for Canadian operations.
• Produce commissioning reports, deployment documentation, installation records, and technical SOPs.
• Support Windows, Linux, Active Directory, virtualization, VPN, networking, and remote device management environments.
• Coordinate with operations teams, vendors, stakeholders, and project personnel to ensure successful project execution.

Commissioned and deployed parking access and revenue control systems across Eastern Canada.
• Supported 5+ major parking infrastructure projects including integrated payment, access control, ticketing, and parking management systems.
• Installed and commissioned gate systems, kiosks, loops, payment stations, intercoms, cameras, networking infrastructure, and operational technologies.
• Completed 20+ Moneris payment integrations and supported multiple payment processing environments.
• Supported parking facilities with up to six operational lanes including POS integrations, HID access credentials, ticketing systems, and automated payment stations.
• Coordinated subcontractors, vendors, project schedules, and customer acceptance testing activities.
• Troubleshot hardware, software, network, payment, and communication issues in live operational environments.
• Provided technical training and project handover support.

• Installed and supported telecommunications, internet, cable, security, and smart home systems.
• Configured customer networking equipment and connectivity solutions.
• Diagnosed and resolved service interruptions, hardware failures, and connectivity issues.
• Installed and supported residential security systems, smart locks, surveillance devices, and connected technologies.

• Installed, commissioned, and inspected electrical metering systems throughout Nova Scotia.
• Conducted meter verification, safety inspections, quality assurance reviews, and regulatory compliance checks.
• Maintained strong safety and quality performance while supporting province-wide deployment initiatives.

•Conducted testing and calibration of metering equipment to ensure accuracy.