Distinguished experience in communication industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
16
16
years of professional experience
Work History
Senior Associate In Home Sales
AT&T Mobility
08.2018 - Current
A top post paid voice performer: 2023, 2022, 2021,2020 and 2019.
Graduate of 2019-2020 Manager Development Program under Mark Spangenberg.
One of 48 members of the 2023 Business Expert Program out of the Pacific Territory.
119% Overall Ranking in 2023
120% Overall Ranking in 2022
42 AIA sold since the product has launched in November.
Finished #2 in AIA sales in the Pacific Territory for Q1.
I'm always available for my team and ISM, even if it's after hours.
I always find a way to exceed monthly goals, even with a declining number of dispatches.
My managers have always leaned on me to train new hires and watch over the team while they are on vacation.
I have worked under 7 different ISMs since joining IHX in 2019. This gives me extensive knowledge on how to build a consistent top performing team.
Solutions Specialist
Verizon Wireless
04.2015 - 08.2018
Surpassed sales objectives by over 150% each year.
Top 5% in post paid gross add performance.
Top 5% in accessory revenue performance.
Top Customer satisfactory performance.
1st Assistant Manager
Regal Entertainment
04.2008 - 04.2015
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Responsible for creating schedules to keep coverage and service in line with forecasted demands.
Mentored concession sales team in applying effective sales techniques and delivering top-notch customer service.
In control of hiring, training and in some cases, firing employees.