Summary
Overview
Work History
Education
Skills
Timeline
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JORDEN HALL

Parksville,BC

Summary

Dynamic professional with extensive experience at Island Traders, excelling in cash flow management and inventory optimization. Proven ability to negotiate fair prices while fostering strong customer relationships. Skilled in training staff and collaborating with law enforcement, ensuring compliance and security. Committed to delivering exceptional service and maintaining high operational standards.

Overview

8
8
years of professional experience

Work History

PAWN BROKER

ISLAND TRADERS - PARKSVILLE
02.2021 - Current
  • Evaluated collateral value through thorough inspections and market research.
  • Managed daily transactions, ensuring accuracy and compliance with industry regulations.
  • Trained junior staff on operational procedures and customer service best practices.
  • Developed inventory management strategies to optimize stock levels and turnover rates.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
  • Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
  • Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
  • Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
  • Organized store shelves to display most attractive inventory.
  • Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
  • Facilitated effective communication between customers and team members to resolve inquiries.
  • Conducted risk assessments on high-value items, minimizing potential losses for the business.
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Handled cash management duties effectively maintaining accuracy in daily reconciliations deposit preparations.
  • Organized stock overflow room and moved stock to show room when space was available.
  • Developed strong relationships with customers by offering personalized attention and understanding financial needs.

HOUSEKEEPER

BEACH CLUB HOTEL
11.2018 - 11.2020
  • Conducted detailed inspections of guest rooms and common areas to maintain high standards.
  • Collaborated with maintenance teams to report issues and coordinate timely repairs.
  • Ensured compliance with health and safety regulations in all cleaning practices.
  • Provided exceptional customer service by addressing guest inquiries and feedback promptly.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.

FENCE INSTALLER

BLAIRS FENCING
03.2017 - 08.2018
  • Installed various types of fencing, ensuring adherence to safety standards and quality specifications.
  • Operated power tools and equipment for efficient fence installation and repair tasks.
  • Used hand tools and instruments to take measurements.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Collaborated with team members to complete large-scale fencing projects in a timely manner.
  • Completed fence installation projects within budget and on time, ensuring efficient use of resources.
  • Installed gates securely and accurately, ensuring smooth operation for clients postinstallation.
  • Joined, raised and secured fence segments in place.
  • Worked closely with other contractors on projects requiring coordination between multiple trades.

Education

GED -

PASS WOODWINDS
PARKSVILLE BC
06-2016

Skills

  • Cash flow management
  • Effective communicator
  • Teamwork orientation
  • Negotiations
  • Security procedures
  • Inventory management
  • Training and coaching
  • Upselling techniques
  • Item pricing
  • Contract writing
  • Personable demeanor
  • Law enforcement cooperation

Timeline

PAWN BROKER

ISLAND TRADERS - PARKSVILLE
02.2021 - Current

HOUSEKEEPER

BEACH CLUB HOTEL
11.2018 - 11.2020

FENCE INSTALLER

BLAIRS FENCING
03.2017 - 08.2018

GED -

PASS WOODWINDS

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JORDEN HALL