Candy-Lyn Lemieux
Bus Operator
Surrey,Canada
Summary
Dynamic professional with extensive experience in transportation and customer relations, excelling in management and sales roles. Proven ability to thrive in diverse environments, demonstrating reliability, flexibility, and a strong commitment to task completion. Adept at fostering collaborative team dynamics while delivering exceptional results independently. A results-driven mindset focuses on achieving organizational goals and enhancing customer satisfaction.
Overview
26
26
years of professional experience
Work History
Transit Bus Operator
Coast Mountain Bus
07.2018 - Current
- Operated transit buses safely and efficiently across designated routes.
- Ensured compliance with local traffic regulations and safety protocols.
- Assisted passengers with boarding, disembarking, and addressing inquiries.
- Conducted pre-trip inspections, identifying maintenance needs proactively.
- Responded effectively to emergencies, ensuring passenger safety at all times.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders...
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Operated large vehicles in difficult urban and rural conditions.
- Developed and maintained positive relationships with passengers and other drivers.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Diffused potential passenger disputes with fairness and professionalism.
Class 1 Driver
Transportation Services
01.2007 - Current
- Class 1 driving
- Clean driver's abstract
- Air brakes
- Transportation of Dangerous Goods certification
- Time management
- Shipping/receiving
- Product security and load securement
- Weight distribution and spatial recognition skills
- Refrigeration skills
- Customer service and interpersonal skills
- Problem solving
- Border and brokerage dealings
- Conflict resolution
- Health and safety
Cashier, Team Member
Princess Auto
01.2003 - 01.2007
- Cash reconciliation
- Assisting customers in all steps of their visit to the store
- Giving Royal Service
- Working cash registers, including debit, cash, and credit cards
- Returning and purchasing
- Keeping the store tidy
- Restocking product
- Cashing out at the end of my shift
- On the safety committee
- Creating a product knowledge board for customers on my own time
Team Leader
RGIS
01.2001 - 01.2003
- Run and complete multi-size inventories for retail stores
- Uploading computers
- Downloading equipment
- Team leader/supervisor of a team of up to 30 auditors
- Submitting all data to store and RGIS
- Customer Relations with retail store Management
- Time management
- Problem solving
- Scheduling experience
- Inventory Services Company
Stock / Sales
Pennington's
01.2001 - 01.2003
- Receive and stock merchandise
- Clean stock room
- Assist customers and run the cash desk
- Tidy store
Sales Representative
EZ Car and Truck Rentals
01.2000 - 12.2000
- Open and close store
- Data entry
- Vehicle inspections
- Customer pick-ups
- Cash rentals as well as handling ICBC claims
- Run the store solo
- Open and close contracts
- Customer relations and problem solving
Education
No Degree - Bus Operator
Coast Mountain Bus Company
Vancouver, BC08-2018
Class 1 Transport Driving -
Roadrunner Driving Academy
Langley, BC01.2007
Class 1 Transport Driving - undefined
Mountain Transport Institute
Castlegar, BC01.2007
University Transfer Program - Arts Program
Douglas College
New Westminster, BC01.1998
Fundamentals of Insurance - undefined
College of New Caledonia
Prince George, BC01.1994
High School Diploma - undefined
D.P. Todd Senior Secondary
Prince George, BC01.1992
Skills
- Defensive driving
- Vehicle inspection
- Schedule adherence
- Responsive decision making
- Passenger assistance & Mobility device securememnt
- Adherence to traffic laws
- Emergency procedures
- Customer service excellence
- Traffic laws and regulations
- Strategic decision-making
- Reliable and honest
- Enhanced situational awareness
- Computer proficiency & Data collection/ processing
- Team development & following-up Skills
- De-escalation techniques
- Incident documentation
Languages
English
Native or Bilingual
Interests
- Genealogy
- Hand-knitting throw blankets
- Painting
- Craft projects & DYI projects
- Gardening
- Volunteering at local animal shelters and rescue organizations
- I like working with my hands and fixing things
- Animal Care & fostering
- Personal Development and Self-Improvement
Timeline
Transit Bus Operator
Coast Mountain Bus
07.2018 - Current
Class 1 Driver
Transportation Services
01.2007 - Current
Cashier, Team Member
Princess Auto
01.2003 - 01.2007
Team Leader
RGIS
01.2001 - 01.2003
Stock / Sales
Pennington's
01.2001 - 01.2003
Sales Representative
EZ Car and Truck Rentals
01.2000 - 12.2000
Class 1 Transport Driving - undefined
Mountain Transport Institute
University Transfer Program - Arts Program
Douglas College
Fundamentals of Insurance - undefined
College of New Caledonia
High School Diploma - undefined
D.P. Todd Senior Secondary
No Degree - Bus Operator
Coast Mountain Bus Company
Class 1 Transport Driving -
Roadrunner Driving Academy