Yaodong Su
Hamilton,ON
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Master M Restaurant
08.2023 - 09.2023
- Answered customers' questions, recommended items, and recorded order information.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Scanned each item's barcode before item's removal from shelf.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Verified each item matched order sheet's description.
- Selected best-quality perishable items such as meat and produce.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
Shop Staff Member
Yonghui Supermarket
06.2021 - 01.2022
- Greeted customers entering store and offered assistance with requirements.
- Helped managers with daily checklists and last-minute requirements.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Completed daily tasks accurately and on-time to support shop needs.
Delivery Courier
SF Express
09.2018 - 08.2019
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Contacted customers to confirm delivery details and locations.
Education
Bachelor of Science - Aircraft Maintenance Engineer (AME-M)
Mohawk College
Hamilton, ON12.2025
Bachelor of Arts - Ancient History
Anhui University
Hefei, China06.2023
Skills
- Customer Needs Assessments
- Lot Cleaning
- Product Knowledge
- Competitive Knowledge
- Safe Work Practices
- Body Work
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Hobbies
I'm a outstanding man, I like play guitar and harmonica.
Timeline
Restaurant Waiter
Master M Restaurant
08.2023 - 09.2023
Shop Staff Member
Yonghui Supermarket
06.2021 - 01.2022
Delivery Courier
SF Express
09.2018 - 08.2019
Bachelor of Science - Aircraft Maintenance Engineer (AME-M)
Mohawk College
Bachelor of Arts - Ancient History
Anhui University
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