Mandeep Kaur
Courtenay,BC
Summary
Enthusiastic client services professional with a strong background in directly interfacing with industry customers. Possessing extensive knowledge of products, services, and consumer trends, well-equipped to provide exceptional support and guidance to clients. Committed to upholding the highest ethical standards, prioritizing maintaining customer trust and satisfaction. A dependable achiever, dedicated to delivering outstanding results and fostering positive relationships with clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
BGC Vancouver Island
Courtenay, BC
06.2024 - Current
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Customer Service Representative
Wendy’s
Courtenay, BC
10.2022 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Childcare Assistant
Sigma Daycare
Jalandhar, PB
01.2021 - 01.2022
- Monitored children's play activities to verify safety and wellness.
- Established and maintained safe play environment for children.
- Enforced rules to teach good manners and maintain safe environment.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Education
Some College (No Degree) - Early Childhood Care and Education
North Island College
Courtenay, BCSkills
- Retail sales customer service
- Quality assurance controls
- Process optimization
- Microsoft Office expertise
- Store maintenance
- Customer relations
- Data evaluation
- Adaptive team player
Languages
English
Native or Bilingual
Certification
1. Early childhood education
2. Trained in providing first aid
Timeline
Early Childhood Educator
BGC Vancouver Island
06.2024 - Current
Customer Service Representative
Wendy’s
10.2022 - Current
Childcare Assistant
Sigma Daycare
01.2021 - 01.2022
Some College (No Degree) - Early Childhood Care and Education
North Island College