Rohit Varma Kamthety
Prince Albert,SK
Summary
A seasoned and achievement-oriented professional with a proven track record in efficiently managing subtitling and dubbing operations across the APAC region. Successfully served distinguished clients such as Walt Disney Pictures, Warner Bros., Amazon Prime Video, and Netflix. Also an experienced Sales Associate adept at providing exceptional customer service and maintaining a welcoming atmosphere. Skilled in addressing customer needs, offering product recommendations, and ensuring satisfaction. Collaborative team player with a strong focus on store organization, inventory management, and maintaining visual merchandising standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate/Customer Service
Urban Planet, YM Group, Prince Albert
2023.11 - Current
- Greeted and assisted customers in afriendly and professional manner
- Understood and responded to customer needs, providing product information and recommendations
- Offered assistance in fitting rooms and ensuring customers had a positive shopping experience
- Assisted in maintaining a well-organized and visually appealing store layout
- Collaborated with colleagues to achieve common goals and maintain a positive working environment
- Assisted in inventory management, restocking shelves, and ensuring merchandise was properly displayed
- Maintained a clean and organized store environment
- Monitored and replenished merchandise on the sales floor
- Reported any maintenance or cleanliness issues to the appropriate personnel.
Subject Matter Expert
Deluxe Entertainment Services Group
2017.08 - 2023.06
- Effectively managed and oversaw subtitling and dubbing operations for online media across the APAC region, achieving a stellar 95% project success rate and timely delivery for major clients including Walt Disney Pictures, Warner Bros, Amazon Prime Video, and Netflix.
- Optimized subject matter content by conducting extensive research and incorporating industry trends.
- Collaborated with cross-functional teams to develop innovative solutions, leading to successful project outcomes.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Developed effective training materials for diverse audiences, resulting in improved skill sets and increased job satisfaction.
- Attained an exceptional 98.6% quality score through rigorous examination of linear media content (video, audio, subtitles, etc.) to ensure absolute adherence to client specifications
- Conducted thorough reviews of translations and the final project, collaborating closely with translators to ensure linguistic accuracy and adherence to client requirements
- Collaborated with studios to onboard new translators, overseeing testing, training, and providing ongoing review and feedback in multiple languages.
- Verified post-production final media, meticulously reporting errors to relevant departments and contributing to continuous improvement initiatives. Worked collaboratively with the team to enhance Quality Control (QC) workflows, guidelines, and day-to-day practices,optimizing overall quality and capacity.
- Demonstrated strict adherence to security policies, safeguarding information assets provided by clients.
Education
Post Graduation Certificate - Business Management
Saskatchewan Polytechnic
Prince Albert, SK05.2024
BBA - Business Administration
Sikkim Manipal University
Bangalore, India06.2017
Skills
- Executive Team Leadership
- Customer service
- Client/Vendor Relations
- Team Liaison
- Project Management
- Quality
- Control
- Strong Verbal Communication
Accomplishments
"Smooth Operator Award” – December 2019, “Excellence Award” – June 2022
Languages
Certification
Customer Relationship Management Certificate from Indian Institute of Management, Bangalore.
Timeline
Sales Associate/Customer Service
Urban Planet, YM Group, Prince Albert
2023.11 - Current
Subject Matter Expert
Deluxe Entertainment Services Group
2017.08 - 2023.06
Post Graduation Certificate - Business Management
Saskatchewan Polytechnic
BBA - Business Administration
Sikkim Manipal University
Customer Relationship Management Certificate from Indian Institute of Management, Bangalore.
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