Keely Tilley
Hamilton
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
LCBO
11.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Front Counter Clerk
Hutchs on the Beach
03.2024 - 12.2024
- Contributed to successful team environment by assisting coworkers when needed, promoting collaboration and efficiency.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Increased repeat business by creating personalized experiences for customers based on their preferences and needs.
Stylist Sales Associate
Envy+grace
09.2023 - 02.2024
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Key Holder
Sugar Rush
05.2023 - 09.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
Diplimoa - Police Foundations
Niagara College
Welland, ON04-2026
High School Diploma -
Cathedral High School
Hamilton, ON06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- Calm under pressure
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- First Aid Certification
- Ontario G-Class Driver's License
- Smart Serve Cirtification
Timeline
Sales Associate
LCBO
11.2024 - 12.2024
Front Counter Clerk
Hutchs on the Beach
03.2024 - 12.2024
Stylist Sales Associate
Envy+grace
09.2023 - 02.2024
Key Holder
Sugar Rush
05.2023 - 09.2023
- First Aid Certification
- Ontario G-Class Driver's License
- Smart Serve Cirtification
Diplimoa - Police Foundations
Niagara College
High School Diploma -
Cathedral High School
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