Seyoun Choun
Orange,California
Summary
Adept at managing customer transactions and providing exceptional service, I leveraged my fluency in Korean and conversational English to enhance client interactions at Pacific City Bank. Skilled in bank operating systems, I also trained new tellers at Hanmi Bank, showcasing my ability to lead and improve team efficiency.
Overview
22
22
years of professional experience
Work History
New Account Supervisor
Pacific City Bank
10.2017 - 12.2023
- Vault Teller
- New Account
- Customer Service
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, and issuing cashier's checks.
- Supported the teller team by helping with advanced customers and stepping in during busy periods to manage the customer flow
- Accurately opened new accounts by correctly compiling the customer's information and filing related forms.
Part-Time Teller
Pacific City Bank
08.2015 - 09.2017
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, and cashier's checks.
- Customer Service
Vault Teller
Hanmi Bank
09.2006 - 04.2012
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Handled various accounting transactions.
- Supported daily branch operation by completing opening and closing duties.
Merchant Teller
Hanmi Bank
07.2001 - 08.2006
- Merchant Teller
- Handled transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, and issuing cashier's check
- Customer Services
Education
Associate of Arts -
Dong Pusan College
Busan02-1988
High School Diploma -
Dong-nae Girl's High School
Busan02-1986
Skills
Korean, Fluent
English, Conversational
Familiar with Bank Operating System
Timeline
New Account Supervisor
Pacific City Bank
10.2017 - 12.2023
Part-Time Teller
Pacific City Bank
08.2015 - 09.2017
Vault Teller
Hanmi Bank
09.2006 - 04.2012
Merchant Teller
Hanmi Bank
07.2001 - 08.2006
Associate of Arts -
Dong Pusan College
High School Diploma -
Dong-nae Girl's High School
Similar Profiles
Helena YiHelena Yi
AVP & OPERATIONS ADMINISTRATION OFFICER at COMMONWEALTH BUSINESS BANKAVP & OPERATIONS ADMINISTRATION OFFICER at COMMONWEALTH BUSINESS BANK
Jeremy CowanJeremy Cowan
SVP Retail Banking Market Manager PNW & Central CA at Pacific Premier Bank (Formerly Opus Bank)SVP Retail Banking Market Manager PNW & Central CA at Pacific Premier Bank (Formerly Opus Bank)
Bill SavuBill Savu
Customer Services Officer (Branch) and E-Channels Support Officer at Colonial National Bank, later acquired by Bank of South Pacific in 2009.Customer Services Officer (Branch) and E-Channels Support Officer at Colonial National Bank, later acquired by Bank of South Pacific in 2009.
Anna Liza CAPITULOAnna Liza CAPITULO
Phlebotomist Intern at Charles Andrew MD - Newport BeachPhlebotomist Intern at Charles Andrew MD - Newport Beach
Jean CheJean Che
CEO at The Che Group, LLCCEO at The Che Group, LLC