KRISTIN WRIGHT
Port Elgin,Canada
Summary
- SKILLS & HIGHLIGHTS
- Friendly and outgoing personality
- Excellent communication skills, great at developing rapport with clients and peers
- Strong critical thinking skills, adaptable and attentive learner, great at searching for information and problem solving
- Care provider with over 10 years of experience working with children and elderly
- Provides client centered care with a reputation for patience and remaining calm in stressful situations
- Works well as a highly affective team member as well as individually
- Excellent Attention to detail
- Very fast learner and knows when to seek out guidance
- Volunteered for various positions at the Wiarton Rotary Fair and Wiarton Willie Festivals
- Punctual and Reliable
- Volunteered in the Developmental Learning classroom in high school working with children with developmental disabilities (reading, writing, etc.)
- Volunteered cleaning homes for elderly, and people who could not physically do so
- Proficient computer skills. Familiar with computer programs such as; Word, Excel, Power Point, Point Click Care, Cell Track, CERNER/Power Chart, AIMs, HR Downloads, and multiple video teleconferencing platforms/software
- Effective and accurate when providing written, verbal, and or electronical communication and documentation
- Gentle Persuasive Approaches (GPA) in Dementia Care certificate
- Fall Prevention Training Program-Certificate of Completion
- Home Support Exercise Program Workshop
- WHIMIS Refresher (2021)
- HPC CPR and First Aid certified (Renewing Shortly)
- Member of the Deans Council, Georgian College 2018 & 2019
- Certified in Mental Health First Aid (2020)
- Crisis Intervention Training Certificate (2021)
- Licensed G registered driver with 2million Liability
- COVID-19 Vaccine(s)
- Vulnerable Sector Check (Feb 2024)
- Verified by Synergy Gateway
- N95 Mask Fit Card
Overview
15
15
years of professional experience
Work History
Crisis Support Couselor - Kabaeshiwim Respite
Saugeen First Nation #29
09.2024 - Current
- Assisted clients in achieving personal goals, fostering independence, achieving personal goals, fostering independence, and improving overall quality of life.
- Developed comprehensive case management plans, addressing individual needs of clients and facilitating their progress toward selfsufficiency. Created goal orientated individual support plans, and referred connected clients and families to appropriate resources.
- Provided support and acted as a support person to client in collaborating with contacting authorities.
- Assisted in crisis intervention situations and participated in mock call alongside trained professionals, providing crucial support during critical moments in patient care.
- Transported clients to appointments or community outings as needed while adhering to safety guidelines.
- Improved client''s emotional state by engaging in meaningful conversations and building strong rapport.
- Maintained accurate documentation of services provided, ensuring compliance with regulatory requirements.
- Monitored client progress over time, adjusting care plans and updating goal progress as necessary based on changing needs or circumstances.
- Provided crisis intervention as necessary to maintain client safety, effectively resolving challenging situations.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Determined clients' risk of self-harm or other dangerous behaviors
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Collaborated directly with on-call manager and other members within the interdisciplinary team for better service
Store Associate
Tuggy's Riverside
09.2024 - Current
- Greeted customers, assisted customers in making informed purchasing decisions, Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Ensured compliance with tobacco regulations by verifying customer age for restricted products.
- Participated in ongoing professional development opportunities within the tobacco industry to stay abreast of new trends and best practices.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Continuously updated displays to reflect current promotions and markdowns, ensuring accurate pricing information for customers.
Taxi Drive
Wolf's Taxi
02.2024 - Current
- Responsible for maintaining a clendly vehicle interior, checking, and topping up fluids, taking vehicle in for regular maintenance and oil changes, and fueling vehicle
- Safely transported customers and passengers in a friendly manner
- Preformed both cash and interact exchanges
- Completed paperwork documentation for each pick-up and drop of destinations as well as for charges through ODSP, OW, and other drives requested by Social Service agencies
Residential and Community Support Worker
Bruce Peninsula Association for Community Living
06.2019 - 03.2022
- Worked in both a residential group living setting as well as an intensive individual support setting, providing direct supports ethically and in a holistic methodology- for those with intellectual disabilities and dual diagnoses within their homes
- Promoted wellbeing of those supported by providing and promoting safety, security, dignity, and respect in activities, maintain their relationships outside of their residence (outings, shopping, and social events)
- Protected and maintained strict confidentiality for all people and family's supported
- Ensured that all needs of individuals were attended too
- Responsible for maintaining accurate inventory of medication, PPE, cleaning supplies, grocery orders, and submitting them electronically
- Provided required documentation to verify any monies spent and accounts balanced and entered electronically
- Provided choice and selection through life experiences to each person supported in all aspects of each person's life
- This was supported through experiential learning of each person's likes and dislikes from basic things like menu planning, based off of healthy meal choice selections by following the Canada Food Guide, to day-to-day routines, as well as community involvements and connections with natural supports
- Implemented and planned activities that those supported enjoyed (crafts, games, movies, shopping, outings, etc.)
- Used agency vehicle to transport multiple peoples supported to events and outings while following agency protocols and using critical thinking skills if an incident were to occur
- Supported persons with managing complex contexts of trauma, mental health, addictions and helped find community resources for additional mental health supports, as well as physiological supports like OT, specialists, faith-based affliction, volunteer options, Implement and encourage healthy goals and outcomes to those supported by the association
- Accompanied and transported those supported to appointments
- Documented effectively and provided detailed descriptions
- Regularly collaborated, participated, and provided input and feedback with in regular team meetings with team members, supervisors, management team, numerous health care professionals, and other outside specialists, such as the Reginal Support Associates, in collecting person-based data and creating behavioral support plans, individualized support plans, on-going training, maintaining health, to contribute to each person's overall well-being and quality of life to those supported by the agency
- Administered/Assisted with oral medications, subcutaneous insulin injections, topical medications, inhalation medications, as well as glucose monitoring and diabetic care
- Provided, assisted, and encouraged those supported with personal goals, maintaining relationships with family and friends, personal care tasks, emotional support using therapeutic techniques, medication administration, meal planning and prepping following the Canada Food Guide recommendations, laundry, house cleaning, and enhanced cleaning procedure related to COVID-19, and hygiene routines
- Daily documentation for each individual supported meeting both the ministry and association's standards
- Documented using both computer and paper charting, including symptom screening and enhanced disinfecting protocols due to the COVID-19 pandemic
- Provided training and orientation to new employees/hires, making sure that the appropriated materials and orientation packages were received
- Participated/acted in health and safety training videos to be used to train new employees
- Frequently told by manger that my daily documentation and incident reports were frequently used as examples for training purposes and used to educate OPP officers of specific individuals
- Represented the association in an appropriate, professional manner
- Acted as an appropriate role model
- De-escalated situations appropriately knowing when to call outside law enforcement agency when situations became too violet, hostile, and if others were at risk
- Collaborated with OPP constables professionally
- Documented incidents accordingly
Community Support Worker
CarePartners
04.2018 - 09.2018
- Provided encouragement, support, and promoted independence by assisting clients in their home or in a community care setting with personal care, light meal preparation, occasional housekeeping tasks, and activities of daily living
- Also provided respite care, giving family members and care givers a chance to leave the home to complete errands
- Traveled to different local and rural areas within Grey and Bruce to provided support in a timely manner
- Worked closely with case manager, client, and family to develop and implement the clients individual care plan to enhance their personal needs and quality of life
- Completed monthly reports to case managers to update them on each individual's health status
- Developed and established therapeutic rapport/relationships by providing cognitive, social, and emotional support too clients, caregivers, and family members while maintaining professional boundaries
- Documented client progress and cares daily
- Always asked questions to stay informed with other professionals in the client's circle of care in order to perform role and duties accurately (OT, PT, Community Nurses, Private Care Workers)
- Cared for and assisted a variety of clients from different demographical backgrounds with pathological and psychological diagnoses such as; dementia, delirium, Alzheimer's, schizophrenia, depression, multiple sclerosis, congestive heart failure, diabetes, paraplegia, and other medical conditions
- Also assisted newly post-operative patients who were returning to home
- Provided community resource's, health teaching, and education to clients to promote health
- Used gentle persuasive approaches when encouraging clients with their personal needs and goals
- Relayed client inquiries and concerns to case manager
- Operated Hoyer style lifts, provided catheter care, assisted with and provided full personal hygiene and dressing depending on the client's needs, assistance with ambulation, feeding during mealtimes
- Completed first visit interviews with newly referred clients
- Inspected client's homes in order to implement and promote a safe living environment, as well as a safe work environment for other CSW's
- Used Cell Track charting system to communicate with Case Manager and to mark progress of daily visits and completed tasks for each client
Personal Support Worker
Southampton Care Center
12.2015 - 05.2016
- Strong time management skills, part of team supporting up to 20 patients with morning and evening personal care
- Performed direct patient care, assistance with elimination/toileting/personal hygiene, nutrition, Activities of Daily Living, assisting with patient turns, feeding, bathing, grooming, mobilization and transport by being sensitive and empathetic to the needs of the residents
- Actively participate and report in the Assessment, Care planning, Implementation and Evaluation of outcomes in the Physical Activity Programming of the residents
- Diligently practice good sanitation and sterile techniques to avoid infection and the spread of contagious illness
- Advocating and participating in maintenance of resident's skin integrity
Housekeeper
The Knights Inn and Dinning Lounge
06.2015 - 09.2015
- Cleaned all hotel rooms, ensuring all costumers were satisfied with their room
- Provided customer service when guests needed essentials (clean towels, bed made, etc.)
- Washed and stored Hotel laundry neatly
- Took Reservations and booked guests into rooms
Production Worker
Caframo Limited
10.2014 - 03.2014
- Worked in a production line assembling and packing various products the company made
- Assembled and wired specialty display product boards to be installed in stores the company's products were sold in
- Operated Power tools
- Kept a work area clean and clear of any safety hazards
- Organized product boxes on skids with proper labeling in order to be shipped
Food and Hospitality
The Kit-Wat Hotel, Marina, & Restaurant
05.2010 - 09.2010
- Worked in restaurant cleaning tables, making/ serving coffee, and serving in a polite and friendly manner
- Cleaned all hotel rooms and made sure costumers were satisfied with their rooms
- Provided customer service when guests needed essentials (clean towels, bed made, etc.)
- Washed and stored Hotel laundry neatly
Education
Practical Nursing -
Georgian College
03.2022
Student RPN Placement -
Grey Bruce Health Services Locations
01.2020
Graduate of Pre-Health Science Program -
Georgian College
04.2018
Certified Personal Support Worker -
Georgian College
12.2015
Ontario Secondary School Diploma -
Peninsula Shores District School
06.2013
Skills
- Friendly and outgoing personality
- Excellent communication skills
- Strong critical thinking skills
- Adaptable and attentive learner
- Problem solving
- Client centered care
- Patience
- Calm in stressful situations
- Teamwork
- Attention to detail
- Fast learner
- Proficient computer skills
- Effective written communication
- Effective verbal communication
- Effective electronic communication
- Documentation skills
Skillshighlights
- Friendly and outgoing personality
- Excellent communication skills, great at developing rapport with clients and peers
- Strong critical thinking skills, adaptable and attentive learner, great at searching for information and problem solving
- Care provider with over 10 years of experience working with children and elderly
- Provides client centered care with a reputation for patience and remaining calm in stressful situations
- Works well as a highly effective team member as well as individually
- Excellent attention to detail
- Very fast learner and knows when to seek out guidance
- Volunteered for various positions at the Wiarton Rotary Fair and Wiarton Willie Festivals
- Punctual and reliable
- Volunteered in the Developmental Learning classroom in high school working with children with developmental disabilities (reading, writing, etc.)
- Volunteered cleaning homes for elderly, and people who could not physically do so
- Proficient computer skills. Familiar with computer programs such as; Word, Excel, Power Point, Point Click Care, Cell Track, CERNER/Power Chart, AIMs, HR Downloads, and multiple video teleconferencing platforms/software
- Effective and accurate when providing written, verbal, and or electronic communication and documentation
- Gentle Persuasive Approaches (GPA) in Dementia Care certificate
- Fall Prevention Training Program-Certificate of Completion
- Home Support Exercise Program Workshop
- WHIMIS Refresher (2021)
- HPC CPR and First Aid certified (Renewing Shortly)
- Member of the Deans Council, Georgian College 2018 & 2019
- Certified in Mental Health First Aid (2020)
- Crisis Intervention Training Certificate (2021)
- Licensed G registered driver with 2 million Liability
- COVID-19 Vaccine(s)
- Vulnerable Sector Check (02/2024)
- Verified by Synergy Gateway
- N95 Mask Fit Card
Languages
Timeline
Crisis Support Couselor - Kabaeshiwim Respite
Saugeen First Nation #29
09.2024 - Current
Store Associate
Tuggy's Riverside
09.2024 - Current
Taxi Drive
Wolf's Taxi
02.2024 - Current
Residential and Community Support Worker
Bruce Peninsula Association for Community Living
06.2019 - 03.2022
Community Support Worker
CarePartners
04.2018 - 09.2018
Personal Support Worker
Southampton Care Center
12.2015 - 05.2016
Housekeeper
The Knights Inn and Dinning Lounge
06.2015 - 09.2015
Production Worker
Caframo Limited
10.2014 - 03.2014
Food and Hospitality
The Kit-Wat Hotel, Marina, & Restaurant
05.2010 - 09.2010
Student RPN Placement -
Grey Bruce Health Services Locations
Graduate of Pre-Health Science Program -
Georgian College
Certified Personal Support Worker -
Georgian College
Ontario Secondary School Diploma -
Peninsula Shores District School
Practical Nursing -
Georgian College
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