Vridhi Shetty
Surrey,BC
Summary
Driven digital marketing enthusiast seeking a challenging role to leverage my passion and skills in crafting data-driven strategies, optimizing online presence, and delivering exceptional results. Eager to contribute to a dynamic team and make a significant impact in the world of digital marketing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CRM Executive & Social Media Executive
Panorama Village Animal Hospital
11.2022 - Current
- Enhanced customer relationships by implementing tailored CRM strategies and personalized marketing campaigns.
- Boosted customer retention rates through ongoing engagement initiatives, such as loyalty programs and targeted messaging.
- Managing Social media campaigns and postings.
Executive Monitoring
Mirum Inc
01.2022 - 08.2022
- Handled client's social media presence on Instagram, FB and Twitter
- Building a positive reputation for the brand
- Managing online campaigns of the brand on all social media platforms.
- Enhanced company reputation through thorough evaluation of media sentiments and trends.
- Strengthened collaboration with other departments through regular communication and sharing of insights.
- Delivered insightful presentations on media landscape changes, ensuring informed decision-making among executives.
JUNIOR ORM Executive
Netbiz.Pvt Ltd
09.2021 - 12.2021
- Worked as a Jr
- Online Reputation Management Executive
- Managed the online reputation of the clients on social media platforms
- Handling the Facebook activity of the client.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Education
MBA - Digital Marketing
University Canada West
Vancouver, BC12.2023
BACHELOR OF MANAGEMENT STUDIES IN Marketing - Marketing Management
Pillai College of Arts, Commerce & Science
Mumbai, MAHARASHTRA04.2021
Skills
- Digital Marketing
- CRM Management
- Tableau
- Client Relations
- MS Office
- Adobe Acrobat
- Social Media Marketing
- SEMrush Beginner
- Campaign management
Certification
- Digital Marketing Associate from Digital Marketing Institute (2023)
- Data Science 101 from IBM (2023)
- Enterprise Design Thinking Practitioner (2023)
- Fundamentals of Digital Marketing from Google (2020)
- Social Media Marketing Foundations from Linked In (2022)
- Communication Foundations from Linked In (2022)
- Social media marketing from HubSpot (2021)
Extracurricular Activities
Worked as an Event volunteer in departmental college fest. Actively participated in dance events of college and outside. Classical Dance.
Languages
English
Full Professional
Timeline
CRM Executive & Social Media Executive
Panorama Village Animal Hospital
11.2022 - Current
Executive Monitoring
Mirum Inc
01.2022 - 08.2022
JUNIOR ORM Executive
Netbiz.Pvt Ltd
09.2021 - 12.2021
MBA - Digital Marketing
University Canada West
BACHELOR OF MANAGEMENT STUDIES IN Marketing - Marketing Management
Pillai College of Arts, Commerce & Science
- Digital Marketing Associate from Digital Marketing Institute (2023)
- Data Science 101 from IBM (2023)
- Enterprise Design Thinking Practitioner (2023)
- Fundamentals of Digital Marketing from Google (2020)
- Social Media Marketing Foundations from Linked In (2022)
- Communication Foundations from Linked In (2022)
- Social media marketing from HubSpot (2021)
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