Yebin Lee
Vancouver,BC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Cashier
GS25
10.2019 - 12.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Developed strong relationships with regular customers, contributing to a welcoming store environment.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries, providing exceptional service to enhance their shopping experience.
Server
Kyochon Chicken
07.2020 - 09.2021
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Maintained cleanliness of dining area, ensuring a pleasant environment for patrons.
- Provided excellent customer service by promptly greeting and seating guests.
- Learned menu items and specials to effectively communicate options to guests.
- Served food and beverages promptly with focused attention to customer needs.
Server
Eo-JJuh-ra-go
01.2023 - 03.2024
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maximized table turnover rate by managing reservations and seating arrangements.
Designer
HIBE IM
04.2024 - 04.2025
- Collaborated with cross-functional teams to gather design requirements and implement feedback effectively.
- Utilized Adobe Creative Suite to create engaging graphics, ensuring brand consistency across all platforms.
- Collaborated with cross-functional teams to ensure cohesive branding across all marketing materials.
- Collaborated with senior management to develop, review and finalize design concepts.
Education
High School Diploma -
Deungchon High School
Seoul, KR01-2020
Skills
- Teamwork skills
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Professional appearance
- Customer service
- Menu memorization
Languages
English
Limited Working
Korean
Native or Bilingual
Japanese
Limited Working
Timeline
Designer
HIBE IM
04.2024 - 04.2025
Server
Eo-JJuh-ra-go
01.2023 - 03.2024
Server
Kyochon Chicken
07.2020 - 09.2021
Cashier
GS25
10.2019 - 12.2019
High School Diploma -
Deungchon High School