Frankie Gonzales
Riverside
Summary
Highly motivated retail professional with developed adaptability and customer service skills in a fast- paced environment. Recognized for enhancing customer satisfaction and maintaining store organization. Skilled in POS operations and adept at problem-solving, contributing to a collaborative team environment while achieving sales goals.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Victoria's Secret & PINK
09.2024 - 02.2025
- Organized stores racks and shelves to maintain store visual appeal, engage customers, and promote sales and merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Prepared merchandised shipments for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Food 4 Less Supermarket
05.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Hillcrest High School
Riverside, CA05-2024
Skills
- Customer service
- Stocking and receiving
- POS system operations
- Ability to thrive in a team environment
- Adaptable, flexible, and great problem solving abilities
- Attention to detail in maintaining store cleanliness and organizing displays
Timeline
Retail Sales Associate
Victoria's Secret & PINK
09.2024 - 02.2025
Cashier
Food 4 Less Supermarket
05.2024 - 07.2024
High School Diploma -
Hillcrest High School
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