Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Surendra Gawai

Ottawa,ON

Summary

Highly organized and dependable candidate successful at completing new installations, updates and configuration of network components, managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Center Technician\Lab Administrator

High Tech Genesis
10.2023 - Current
  • Installed and configured new servers, routers,switches, software and peripherals in Data Center.
  • Monitored cisco UCS C-series and B-Series servers(SLURM), storage systems and power to verify uptime and resolution of issues.
  • Received and prioritized support requests to maximize resource utilization.
  • Dressed and labeled cables for easy identification and traceability.
  • Upgraded internal system components,memory, hard drives and network cables.
  • Tagging devices with RFID and entered device locations and cable connections into database.
  • Conducted inventory and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
  • Moved and installed racks, power strips, rails, servers, switches and other equipment.
  • Identified and reported problem devices and replaced defective parts.
  • Reviewed network design and set up copper and fiber-optic cabling infrastructures.
  • Maintained accurate inventory records for all data center equipment, facilitating efficient resource allocation and procurement decisions.
  • Conducted regular capacity planning exercises to ensure adequate resources were available to accommodate future growth projections without compromising system performance.
  • Managed budgets effectively, leading to consistent financial stability within the lab environment.
  • Defined clear targets and objectives and communicated to other team members.

Software Engineer

Cisco Sytems
01.2023 - 08.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Tested hardware (proto's) and software within simulation environment and physical hardware prior to release to production.
  • Reviewed, evaluated, and identified requirements for testability.
  • Improved software quality by designing and executing comprehensive test plans and cases.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Scheduled available resources to conduct assessments and prototype testing.
  • Analyzed and documented test results to comply with component feature standards.
  • Other duties as assigned.

Data Center Technician\ Lab Administrator

The Select Group
05.2021 - 01.2023
  • Identified and reported problem devices and replaced defective parts.
  • Entered device locations and cable connections into database.
  • Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
  • Assisted with performing infrastructure readiness tests.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
  • Reviewed network design and set up copper and fiber-optic cabling infrastructures.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Set up hardware and software in optimal configurations to meet network designs.
  • Reduced errors in lab results by maintaining accurate inventory records and ensuring proper storage of samples.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Intermediate Network Administrator

KENDALL LOUGHEED AND ASSOCIATESINCORPORATED
10.2018 - 03.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Reduced downtime with proactive identification and resolution of IT issues.
  • Recommended development of plans for systems development and operations.
  • Backed up customer company data to distributed storage centers to avoid massive data loss.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
  • Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.

Education

Master of Science - Telecommunication

New Jersey Institute of Technology (NJIT)
Newark
01.2015

Bachelor of Engineering - Electronics

University of Mumbai
Mumbai,India
05.2009

Skills

  • Virtualization Technologies
  • Data Center Safety and Preventive Maintenance
  • Capacity Planning and Power Distribution
  • Component Installation and Hardware Replacement
  • Procurement and RMA (return Merchandise Authorization)
  • Attention to Detail and Problem Solving
  • Decision-Making and Self Motivation
  • Network Support and Troubleshooting
  • Customer Service and Excellent Communication
  • Team Collaboration
  • Task Prioritization and Pick Ticket Orders
  • Heavy Lifting (Loading and Unloading)

Certification

  • CCNA - Cisco Certified Network Associate Expired - Dec 2023
  • VMware Certified Associate-Data Center Virtualization (VCA-DCV)
  • Microsoft Azure Administrator Associate Expired - July 2022

Timeline

Data Center Technician\Lab Administrator

High Tech Genesis
10.2023 - Current

Software Engineer

Cisco Sytems
01.2023 - 08.2023

Data Center Technician\ Lab Administrator

The Select Group
05.2021 - 01.2023

Intermediate Network Administrator

KENDALL LOUGHEED AND ASSOCIATESINCORPORATED
10.2018 - 03.2020

Master of Science - Telecommunication

New Jersey Institute of Technology (NJIT)

Bachelor of Engineering - Electronics

University of Mumbai
Surendra Gawai