ZHAO LI

In general, establishing a retail and import company from ground with couple of university friends. Personally participated in looking for investment and legal service within Canada, evaluating risks, consulting on relevant laws and regulations and registration.

Multiple roles playing in practical work environment, accounting, hiring, training, operating, managing, warehouse arrangement, data entry and analyst, filling tax return to CRA and T4 preparation.

Recruited, interviewed and hired qualified staff for open positions.

• Trained employees on duties, policies and procedures.
• Supervised employees through planning, assignments and direction.
• Administered employee discipline through verbal and written warnings.
• Guided management and supervisory staff to promote smooth operations.
• Created schedules and monitored payroll to remain within budget.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Tracked monthly sales to generate reports for business development planning.

• Reviewed purchase invoices and company receipts for reconciliation with statements.
• Processed payroll, electronic deposits and pay adjustments while distributing checks and keep records.
• Managed department budgets and generated financial reports for management review.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Established administrative work procedures to track staff's daily tasks.
• Apply work visas for China and South Korea.
• Book tickets and arrange business trip to Asia.
• Increased salary by 16% after 3 months.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Created and maintained databases to track and record customer data.
• Managed 2 chat groups with over 500 customers.