London Skrzydlewski
Greater Sudbury,ON
Summary
Dedicated and results-oriented professional student with considerable experience in event coordination and program management, notably with the City of Greater Sudbury. Excelled in fostering client relationships, leading to significant repeat business. Skilled in organizational planning and customer service, with a proficiency in MS Office. Demonstrated ability to quickly adapt, prioritize tasks, and enhance operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Camp STEAM Counsellor
Camp STEAM Canada
05.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels
- Encouraged children to embrace their passion in STEAM fields
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Special Events Coordinator Summer Student
City of Greater Sudbury
05.2023 - 08.2023
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Ensured compliance with local regulations by obtaining necessary permits/licenses prior to each event.
- Facilitated clear communication between clients, team members, and stakeholders throughout the entire event planning process.
- Implemented creative solutions for venue challenges, especially in high stress situations, optimizing space usage and enhancing the overall guest experience.
- Fostered positive relationships with clients, leading to repeat business and strong customer satisfaction ratings.
- Managed emails and phone calls daily
Lead of Services and Programs, Adanac Ski Hill
City of Greater Sudbury
12.2021 - 04.2023
- Trained new and previous staff on proper rental and ticket protocols
- Developed and delivered engaging programs for children and seniors
- Created floats, deposits, and handled large amounts of money every shift
- Tackled administrative responsibilities, as in managing inventory, creating aligning schedules, dealing with customer inquires in person and over the phone, made proper accomodations for unhappy customers
- Ensured staff were maintaining daily goals and tasks
Day Camps Counsellor
YMCA Sudbury
05.2022 - 09.2022
- Implemented camp activities that developed physical, social, and emotional growth
- Cared for the personal and emotional needs of campers with disabilities
- Collaborated with other counselors to create weekly schedules
- Supported the campers needs' by actively listening and offering encouragement
Front End Clerk
A&W® Restaurants
03.2021 - 12.2021
- Kept front end areas clean and organized for professional appeal to customers
- Prepared orders with attention to detail to ensure customer satisfaction
- Communicated with my team clearly and effectively at all times
- Adhered to safety protocols while performing duties such as handling heavy merchandise or using equipment like ladder carts
- Processed returns efficiently while adhering to store guidelines, preserving customer satisfaction without compromising profitability
- Assisted customers with inquiries, resolving issues promptly and professionally
Education
Honours Bachelors of Social Sciences - Criminology, Minoring in Psychology
University of Ottawa
Ottawa, ON04-2027
High School Diploma -
Lo-Ellen Park Secondary School
Sudbury, ON02-2023
Skills
- Fast learner
- Organizational skills
- Scheduling/planning
- Task prioritization
- Customer service
- Proficient in MS office
- Verbal and written communication
Languages
English
Native or Bilingual
French
Elementary
Certification
- First Aid Certification - St John Ambulance
- University of Ottawa Anti-Racism training module certification
Interests
- Avid Reader
- Personal Development and Self-Improvement
- Being organized
- Environmental Stewardship
Timeline
Camp STEAM Counsellor
Camp STEAM Canada
05.2024 - 08.2024
Special Events Coordinator Summer Student
City of Greater Sudbury
05.2023 - 08.2023
Day Camps Counsellor
YMCA Sudbury
05.2022 - 09.2022
Lead of Services and Programs, Adanac Ski Hill
City of Greater Sudbury
12.2021 - 04.2023
Front End Clerk
A&W® Restaurants
03.2021 - 12.2021
- First Aid Certification - St John Ambulance
- University of Ottawa Anti-Racism training module certification
Honours Bachelors of Social Sciences - Criminology, Minoring in Psychology
University of Ottawa
High School Diploma -
Lo-Ellen Park Secondary School
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