Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline

JONATHAN ABDELSHHEED

Rona Pierrefonds, 3933 Boulevards St-charles
3
Languages
1
Certification
3
years of professional experience

Service Department Associate with customer service experience in a busy service environment. Handles returns and exchanges, supports online order fulfillment by processing 26–50 orders per week, and keeps the work area organized for smooth daily operations. Operates forklifts safely to complete 10–20 moves per shift while moving, organizing, and transporting materials and assisting customers in person and by phone.

Work History

service department

2 Years 7 Months
Rona Pierrefonds, 3933 Boulevards St-charles | 01.2024 - Current
  • Assisted customers in person and over the phone with inquiries and service request.
  • Processed product returns and exchanges accurately and efficiently.
  • Managed online orders and ensured timely order fulfillment.
  • Maintained a clean, organized and professional work environment.
  • Provided excellent customer service by resolving customer concerns and answering questions.
  • Worked collaboratively with team members to ensure smooth daily operations.
  • Operated 3 types of forklifts safely to move, organize and transport materials.
  • 2024-present

Junk removal worker ( self employed) | 01.2026 - 01.2026
  • Generated new business through door-to-door customer outreach.
  • Communicated with customers to asses their junk removal needs and provide estimates.
  • Removed and disposed of household and commercial waste safely and efficiently.
  • Loaded, transported, organized materials while maintaining a clean work site.
  • Delivered reliable customer service and completed jobs professionally and on schedule.
  • Summer 2026

Election worker

élections Montréal | 01.2025 - 01.2025
  • Assisted with the setup and operation of polling stations.
  • Verified voter information and ensured voting procedures were followed accurately.
  • Provided courteous assistance and answered questions from voters.
  • Maintained confidentiality, professionalism, and attention to detail throughout the election process.
  • Worked efficiently as part of a team in a fast-paced environment.
  • Élections Montréal (2025)

Education

High School Diploma

ECOLE SECONDAIRE ST-GEORGE | 01-2025
secondaire 1-5

High School Diploma - business and administration program

CEGEP GERALD-GODIN | Montreal, QC | 08-2028

Skills

Forklift certified
Warehouse operations
Inventory control
Order fulfillment
Shipping and receiving
Load securing
Customer service
Order processing
Returns processing
Phone support
Issue resolution

Languages

French
Full Professional
English
Full Professional
Arabic
Full Professional

Certification

  • Licensed forklift operator

Interests

Soccer
Working out
Pickleball
Fishing

Timeline

Junk removal worker ( self employed)
01.2026 - 01.2026Read More

Election worker

élections Montréal
01.2025 - 01.2025Read More

service department

Rona Pierrefonds, 3933 Boulevards St-charles
01.2024 - CurrentRead More

ECOLE SECONDAIRE ST-GEORGE

High School Diploma
Read More

CEGEP GERALD-GODIN

High School Diploma from business and administration program
Read More
JONATHAN ABDELSHHEED