Zhenbang Qu
Toronto,ON
Summary
Hardworking and motivated Apprentice Optician with significant exposure to sales, service and administrative functions. Skillful educating patients, managing documentation and updating digital records. Currently pursuing licensure in Ontario.
Overview
1
1
year of professional experience
Work History
Student Optician
MUJOSH
05.2023 - 03.2024
- Read and filled prescriptions for eyeglasses and contact lenses.
- Coordinated insurance billing processes, liaising between patients and providers to ensure prompt payment.
- Assisted in maintaining a clean and organized store environment, contributing to a pleasant customer experience.
- Educated clients on proper eyewear care techniques, extending the lifespan of their glasses or contact lenses.
- Took measurements such as pupillary distance, ocular center and segment heights.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Promoted special offers or discounts when applicable, driving sales while meeting clients'' budgetary constraints.
- Collaborated with team members to achieve monthly sales targets through exceptional customer service and product knowledge.
- Emphasized client satisfaction, cultivating a welcoming atmosphere by greeting customers warmly and engaging in meaningful conversations.
Education
Ontario College Diploma - Opticianry
Georgian College of Applied Arts And Technology
Barrie, ON01.2024
Skills
- Prescription Evaluation
- Administrative Functions
- Optical Display Arrangements
- Lens Selection
- Selecting frames
- Quality Control
- Insurance approvals
- Billing Processing
- Frame adjustments
- Patient consultation
- Frame Repair
- Attention to Detail
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Student Optician
MUJOSH
05.2023 - 03.2024
Ontario College Diploma - Opticianry
Georgian College of Applied Arts And Technology
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