To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies
for the betterment of the organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader and POS Binder
Tim Hortons
02.2023 - 11.2023
Followed all safety and security food procedures to ensure guests' safety
Placed orders in POS systems and handled cash and credit transactions
Completed all store opening and closing procedures
Maintained knowledge of store menus to advertise promotions and limited-time offers.
Ensured efficient operations during peak hours by delegating tasks and maintaining high standards of customer service.
Implemented new procedures that increased productivity by [specific percentage or measure].
Collaborated with management to create and execute strategies for improving workflow and customer satisfaction.
Handled customer inquiries, complaints, and conflicts, resolving issues in a timely and satisfactory manner.
FOH Team Member
Chick Fill A
03.2023 - 10.2023
Established welcoming atmosphere by greeting each guest warmly.
Answered customers' questions, recommended items, and recorded order information.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Helped guests at tables when in need of assistance.
Team Member
Mary Browns Chicken & Taters
12.2022 - 02.2023
Served orders ensuring guests satisfaction
Cleaned, sanitized and organized food racks and counters
Completed opening duties keeping in mind the restaurant etiquette
Made sure all items are stocked properly and made sure to checklist the availability of stock
Sales Associate
D'Mart
01.2022 - 08.2022
Established personal connections with customers, exceeding customer service expectations
Set price book to increase stock and product knowledge
Communicated with customer support for clarity on questions that were not answered in the online FAQs
olive hospital
Education
ADVANCED DIPLOMA - CHILD AND YOUTH
GEORGIAN COLLEGE
Orillia, ON
04.2025
Skills
Customer service, Communication skills, Time management, Restaurant experience, Food service, Computer literacy,
Leadership, Guest services
Certification
Food Handlers Certificate
Worker Health and Safety Training Certificate
Timeline
FOH Team Member
Chick Fill A
03.2023 - 10.2023
Team Leader and POS Binder
Tim Hortons
02.2023 - 11.2023
Team Member
Mary Browns Chicken & Taters
12.2022 - 02.2023
Sales Associate
D'Mart
01.2022 - 08.2022
ADVANCED DIPLOMA - CHILD AND YOUTH
GEORGIAN COLLEGE
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