Godfrey Theophilus Nelson Williams
Calgary,AB
Summary
Proven leader and efficient problem-solver, adept in equipment safety and fostering team collaboration. At Demby Hotel, I spearheaded a team to exceed targets, enhancing client satisfaction and retention. Demonstrates a strong work ethic and customer service prowess, ensuring project completion and operational excellence across diverse roles. Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
Overview
25
25
years of professional experience
Work History
Lawn Mower
Self Employed Services
09.2012 - 12.2022
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Adjusted mower height and speed settings to accommodate different types of terrain.
- Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.
- Greeted property owners and other individuals on property to maintain friendliness.
Cleaning Team Leader
Demby Hotel
08.2006 - 11.2010
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
- Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
Volunteer
St. Edwards Primary School
07.2003 - 11.2005
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Field Supervisor
Peace And Reconciliation(SL) NGO
02.1998 - 09.2002
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Achieved timely project delivery with proactive planning, resource management, and efficient scheduling.
- Reduced safety incidents by conducting thorough risk assessments and implementing appropriate mitigations.
Education
High School Diploma -
Bo Government Secondary School
Southern, Sierra Leone09.1994
Skills
- Flexible and Adaptable
- Strong Work Ethic
- Heavy Lifting
- Responsible and Punctual
- Customer Service
- Lawn Mowing
Languages
English
Professional Working
Timeline
Lawn Mower
Self Employed Services
09.2012 - 12.2022
Cleaning Team Leader
Demby Hotel
08.2006 - 11.2010
Volunteer
St. Edwards Primary School
07.2003 - 11.2005
Field Supervisor
Peace And Reconciliation(SL) NGO
02.1998 - 09.2002
High School Diploma -
Bo Government Secondary School
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