Marleina Weeteringen

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

• Provided exceptional service to early morning customers by addressing inquiries or assisting them in locating desired products swiftly.
• Enhanced store efficiency by accurately receiving, unpacking, and organizing merchandise deliveries.
• Aided in loss prevention efforts by reporting suspicious activities or incidents observed during shift hours.
• Demonstrated adaptability in handling various departments'' stocking needs during peak business periods or staff shortages.
• Expedited product rotation process by methodically organizing items according to expiration dates and seasonal demands.
• Implemented store policies effectively to maintain a secure working environment during overnight shifts.

• Resolved guest concerns efficiently, contributing to increased customer satisfaction scores.
• Contributed to a positive workplace environment by fostering strong relationships with colleagues from various departments.
• Maintained accurate records of guest information, ensuring smooth communication between departments.
• Assisted guests in booking reservations, resulting in increased occupancy rates and revenue generation.
• Monitored security cameras regularly to maintain a safe environment for guests and employees alike.
• Answered customer telephone calls promptly and appropriately handled needs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained clean and organized front desk areas to uphold polished company image.
• Trained new staff members in customer service techniques and hotel operations.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Monitored security cameras and regularly performed building rounds. Administered naloxone when necessary